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Privacy Policy

Effective Date: 07/04/2025

Welcome to MotorMarket.ai (“MotorMarket,” “we,” “us,” or “our”). We value your privacy and are committed to protecting the personal information you share when visiting our website (the “Site”). This Privacy Policy explains how we collect, use, share, and safeguard your personal data.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms, please discontinue use of the Site.

1. Information We Collect

Because we do not require you to register for an account, the information we collect is limited to the data you choose to provide or that we collect automatically when you interact with our Site.

  1. Information You Provide Voluntarily

    • Contact Form Submissions: You may provide your name, email address, phone number, and any other information you include when filling out contact forms or other inquiries on our Site.

    • Vehicle Details: If you submit information about a vehicle you want to sell or buy, you may provide details such as the make, model, year, mileage, or other relevant information.

  2. Information Collected Automatically

    • Usage Data: We collect information about how you interact with our Site (e.g., IP address, browser type, device identifiers, pages viewed, and the dates/times of your visits).

    • Cookies and Similar Technologies: We may use cookies, pixels, and other tracking tools to help us understand how you use our Site, personalize your experience, and improve Site performance. You can control cookies through your browser settings, though disabling cookies may affect certain Site functionality.

  3. Information from Third Parties

    • We may receive additional information about you if you interact with our Site through social media platforms or if a trusted dealer shares data with us to facilitate communication or complete a transaction (see Section 3 below).

2. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

  1. Responding to Inquiries

    • To respond to your messages or requests submitted via our Site’s contact forms or other communication channels.

  2. Facilitating Connections

    • To connect you with our one trusted dealer if you have expressed interest in buying or selling a vehicle, or otherwise requested assistance or information.

  3. Improving Our Site

    • To monitor and analyze usage trends, measure advertising effectiveness, and enhance or modify the content and functionality of our Site.

  4. Legal and Security

    • To detect and prevent fraudulent transactions, abuse of our Site, or other illegal activities.

    • To comply with legal obligations and resolve disputes.

3. How We Share Your Information
  1. With Our One Trusted Dealer

    • We will only share your data with one (1) trusted dealer when it is necessary to facilitate your inquiry, request, or transaction involving a vehicle (such as coordinating a sale, purchase, or valuation). The dealer is contractually obligated to use your data solely for these purposes and handle it in accordance with applicable law.

  2. Service Providers

    • We may share your information with third-party service providers (e.g., hosting, analytics, or email service providers) who help us operate our Site or conduct our business. They have access to your data only to perform tasks on our behalf and are prohibited from using it for other purposes.

  3. Legal Compliance

    • We may disclose your information if required to do so by law or in good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect our rights or property, or (iii) to protect the safety of our users or the public.

  4. Business Transfers

    • In the event of a merger, acquisition, bankruptcy, or other transfer of all or part of our business, we may transfer your information to the new owner, subject to that entity’s agreement to abide by this Privacy Policy or to notify you in advance of any changes.

4. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and analyze Site usage:

  • Essential Cookies: Necessary for the Site to function properly.

  • Analytics Cookies: Help us understand Site usage and improve performance.

  • Advertising Cookies (if applicable): May be used to deliver relevant ads or track marketing campaign performance.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit functionality on our Site.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

  1. Access and Correction: You can request to access or correct any personal data you have submitted.

  2. Deletion: You may request that we delete your personal information under certain circumstances.

  3. Objection: You may have the right to object to certain processing of your personal data.

  4. Opt-Out of Marketing: If we send you any marketing communications (e.g., newsletters), you can opt out at any time by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We will respond in accordance with applicable laws.

6. Data Retention

We retain personal information only as long as it is necessary for the purposes described in this Privacy Policy, or as required by law (e.g., for tax, legal, accounting, or other statutory requirements). Once the retention period expires, we securely delete or anonymize your personal data.

7. Security Measures

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system can be guaranteed 100% secure, so you should take precautions to protect your own data, such as using secure networks and keeping your devices up to date.

8. Children’s Privacy

Our Site is not directed to children under the age of 13 (or the age of majority in your jurisdiction), and we do not knowingly collect personal information from them. If we learn that a child has provided us with personal data without parental consent, we will delete such information as soon as feasible. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or for operational, legal, or regulatory reasons. If we make any material changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this page regularly for the latest information on our privacy practices. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

MotorMarket.ai
The Goodwood Building, The Yard, Oakhanger, Hampshire, GU35 9JU, England
hello@motormarket.ai

MotorMarket.ai

Part of Thatchers Motor Company Ltd registered in the United Kingdom and Wales. Limited company number - 10315095. Registered office 1 The Briars Waterberry Drive, Waterlooville PO7 7YH. VAT Registration No. GB 248 5056 92. Authorised and regulated by the Financial Conduct Authority - 756740

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